Distinctive Education’sPrivacy Policy
Privacy Policy
Last Updated: [23/06/2026]
1. Introduction
Distinctive Education ("we", "us", "our") is committed to protecting the privacy and security of our students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our tutoring services, website, admissions process, and related educational services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
Distinctive Education is an independent tutoring business operating within the United Kingdom.
For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Distinctive Education acts as the Data Controller of the personal information we collect.
Contact Details
Distinctive Education
Email: uzair.patel@distinctiveeducation.co.uk
3. Information We Collect
Parent or Guardian Information
We may collect:
Full name
Email address
Telephone number
Home address
Billing information
Communication records
Information provided through enquiry or admissions forms
Student Information
We may collect:
Full name
Date of birth
School attended
Year group
Academic reports
Assessment results
Mock examination results
Predicted grades
Learning progress records
Special Educational Needs and Disabilities (SEND) information where voluntarily provided
Medical, safeguarding, or welfare information where necessary to support the student
Website and Enquiry Information
When you contact us through our website, we may collect:
Parent name
Parent email address
Parent telephone number
Student name
Student school
Any additional information voluntarily submitted
4. How We Use Your Information
We use personal information to:
Respond to enquiries
Arrange admissions meetings
Assess student suitability
Deliver tutoring services
Develop personalised learning plans
Monitor academic progress
Provide reports and feedback
Process payments
Manage bookings and attendance
Communicate with parents and students
Fulfil safeguarding responsibilities
Comply with legal and regulatory obligations
5. Legal Basis for Processing
Under UK GDPR, we process personal information on one or more of the following legal bases:
Performance of a contract
Legitimate interests
Compliance with legal obligations
Consent, where required
6. Payments
Payments are securely processed through Stripe.
Distinctive Education does not store or retain full payment card information. Payment information is processed and protected in accordance with Stripe's security and privacy standards.
7. Online Tutoring
Online lessons may be conducted through Google Meet or other approved educational platforms.
During online lessons, we may collect information relating to:
Attendance
Academic performance
Lesson participation
Tutor notes
Educational progress
8. Lesson Recordings
From time to time, lessons may be recorded for purposes including:
Educational support
Student revision
Quality assurance
Tutor training
Safeguarding requirements
Where recordings are made, they will be stored securely and only retained for as long as reasonably necessary.
9. Testimonials, Photographs and Student Success Stories
We may wish to publish:
Parent testimonials
Student testimonials
Student success stories
Examination results
Academic achievements
Student photographs
Student photographs, testimonials, examination results, and success stories will only be published with the appropriate consent of the parent or legal guardian and, where appropriate, the student.
Consent may be withdrawn at any time by contacting us.
10. Sharing Information
We do not sell personal information to third parties.
We may share information where necessary with trusted service providers including:
Stripe
Google Workspace
Google Meet
Website hosting providers
Professional advisers
Legal or regulatory authorities where required by law
All third-party providers are expected to process information securely and in accordance with applicable data protection laws.
11. Safeguarding
Distinctive Education is committed to safeguarding the welfare of all students.
Where necessary, we may process, retain, or share information to fulfil safeguarding obligations, protect students from harm, or comply with legal requirements.
12. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure, or alteration.
Security measures may include:
Password-protected systems
Secure cloud storage
Restricted access to records
Secure communication platforms
Encryption where appropriate
While we strive to protect all information, no online system can be guaranteed to be completely secure.
13. Children's Privacy
As we provide educational services to children and young people, we take additional care when processing children's personal information.
In most circumstances, communications regarding student information will be conducted with the student's parent or legal guardian.
14. Data Retention
Student and parent records will generally be retained for up to:
One (1) year after a student leaves Distinctive Education.
Information may be retained for longer where required by law, safeguarding obligations, legal proceedings, or legitimate business purposes.
15. Your Rights
Under UK GDPR, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict processing
Object to processing
Request transfer of data where applicable
Withdraw consent where consent is relied upon
Requests may be submitted using the contact details provided in this policy.
16. Cookies
Our website may use cookies and similar technologies to:
Improve website performance
Enhance user experience
Analyse website traffic
Maintain website security
Users may manage cookie preferences through their browser settings.
17. Third-Party Websites
Our website may contain links to third-party websites.
Distinctive Education is not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit.
18. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time.
Any changes will be published on our website and will take effect immediately upon publication.
19. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we can attempt to resolve the issue.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
20. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Distinctive Education